September 30, 2018
Grundfos is globally recognized for its business excellence and perceived as ‘easy to do business with’ by its customers & partners.
Excellence is not when we only say it – but we live it. And the objective is to have business excellence at all levels of the organization and in line with our values.
Grundfos, the winner of the EFQM award (European Foundation for Quality Management) has set newer standard to create value for customers by setting up a new system to manage customer feedback and concerns effectively.
The new customer feedback handling system aims to handle customer feedback efficiently, quickly whilst achieving business excellence. Grundfos is keen on opening communication channels to provide better service and understand how we can create maximum value for our customers. The aim is to make giving your feedback and sharing your concerns in an easy and convenient manner.
Please click here to share your feedback and complaints here and our customer care representative will get back to you.