Workshop repair

Overview

Overview

Complete pump repair options

If you need a workshop capable of performing any repair on any pump from any manufacturer, Workshop repair from Grundfos is the option for you.

Our network of repair workshops all over the world offers two levels of workshop repair services: three-star and five-star repair. Both service levels come with various delivery options, including an Express service, that give you a little extra flexibility. They include basics like the following:

  • Full inspection
  • Replacement of all wear parts
  • Testing after assembly and inspection

In addition, the five-star service includes extras like impeller and casting replacement if needed plus a full manufacturer's warranty.

Prior to any repair work, you receive a detailed quotation outlining the condition of the pump, the cost of repair and the cost of a replacement pump so that you may choose the most cost-effective option. All spare parts used during repairs are genuine manufacturer’s parts, and your pump will be returned to you in top working condition, ready for energy-efficient and reliable operation.

Benefits

  • Clear overview of options means easier and faster decision
  • Repairs carried out using genuine manufacturer’s parts
  • Convenience with one-stop repair solution for all pumps
  • Reduced downtime with Express service




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Delivery
Initial contact

Initial contact

CONTACT GRUNDFOS

We prequalify your pump repair and select a collection method. If replacement is more efficient, this option is offered.

Diagnosis

Diagnosis

SEND IN THE PUMP

You send in the pump and we inspect it. If not a warranty case, we recommend 3 or 5 star repair, and recommend next steps.

Proposal

Proposal

RECOMMENDATION

You receive a quotation with a description of how we intend to solve the case as well as price and mean time of repair.

Fulfilment

Fulfilment

ACTIONS

We carry out repairs according to our common agreement, inform you of any delays, and deliver a fully repaired product.

Assessment

Assessment

RESULT

The pump is repaired and runs as it should.

Follow-up

Follow-up

LEARNINGS

We follow up on the service performed to ensure optimal service delivery and satisfactory Grundfos pump performance.

Cases

Cases

Related products

Related products

Contact

Contact us

Select country to select your local service company


Telephone

+971-4-8815166

Fax

+971-4-8815136

Address

P.O. Box 16768, Jebel Ali Free Zone, Dubai ( U.A.E. )